Effective Date: Jan 2, 2025

By purchasing any product or service from One Up Your Level (“Company,” “we,” “us,” or “our”), you (“Customer,” “You”) agree to the following Terms and Conditions. Please read them carefully before completing your purchase.

1. Product Access & Delivery

Upon successful payment, you will receive access to the digital product via email and or a member portal. If you do not receive your access within 30 minutes, please contact us at support@oneupyourlevel.com

2. Refund Policy

Due to the digital nature of our products, all sales are final. No refunds will be issued under any circumstances unless otherwise stated explicitly on the product page. Please read all product descriptions carefully before purchasing.

3. Payment Terms

We accept payments through secure third-party processors, including Stripe and PayPal. All prices are listed in USD unless otherwise specified. If your payment fails or is declined, you will not receive access to the product.

4. Intellectual Property

All content, materials and products are the intellectual property of One Up Your Level and are provided solely for your personal, non-commercial use. You may not reproduce, share, distribute, or resell any of our content without explicit written permission.

5. Coaching Disclaimer (If Applicable)

Our coaching programs and digital products are for educational and informational purposes only. They are not a substitute for therapy, legal, or medical advice. Results vary and are dependent on individual effort and personal circumstances.

6. Limitation of Liability

We are not liable for any damages resulting from the use or inability to use our products, including but not limited to indirect or consequential loss. By purchasing, you agree to use the product at your own risk.

7. Modification of Terms

We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.

8. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at support@oneupyourlevel.com.